Payment & Shipping

Payment Options

Online card payment – Secure online credit card payments through Paylike


Cash on delivery – Pay with cash upon delivery.

Returns


Due to the nature of our products, used candles cannot be returned or refunded. However, you can exchange the unused candle with another of the same size and price if you don’t like the scent or we can refund or exchange the product if it was damaged during shipping (photographic proof needed). If your candle seems to “not work” properly, please see our Candle Care page. Returns are handled by the client and have to be made within 14 days from the date when you received the order. The full price of the product, minus the cost of shipping, will be reimbursed using the method of payment originally used by the customer.

Delivery Options

In Timisoara – free shipping (1-2 working days after order confirmation) or local pickup (available mon-fri from 13:00 to 18:00)


In Timis county – 10 lei (1-2 working days after order confirmation)


In Romania – 20 lei (2-3 working days after order confirmation)
National deliveries are provided through DPD


European Union – shipping rate is calculated during checkout

Rest of the world – currently we do not offer shipping options outside European Union